Our process begins once you contact us and tell us a little about yourself and your request. We will schedule a consultation to further discuss your design and print needs while going over the vision for the design.

After the consultation, we will send you a formal proposal. The proposal will include package options based on your budget, a questionnaire to gather your content and the design agreement. When a package is selected and the order is placed, a deposit will be required. The deposit is non-refundable. 

Upon receipt of the signed agreement and deposit, we will begin on the design concept. An electronic proof will be emailed to you. Check your proofs carefully. We will not be responsible for any mistakes after your approval is given, so it is important that you review everything (lettering, spacing, spelling, etc.) carefully. Approval must be submitted prior to printing.

Once the approval is received, printing begins. The final balance is also due. A delay in the final payment will cause a delay in printing.

When the order is ready, we will contact you to arrange delivery. Delivery dates will be outlined in your contract, and if shipping is required, a tracking number will be provided. If you are located near Baltimore, MD, we are available to arrange pick-up of your order.

Process

Our process begins once you contact us and tell us a little about yourself and your request. We will schedule a consultation to further discuss your design and print needs while going over the vision for the design.

After the consultation, we will send you a formal proposal. The proposal will include package options based on your budget, a questionnaire to gather your content and the design agreement. When a package is selected and the order is placed, a deposit will be required. The deposit is non-refundable. 

Upon receipt of the signed agreement and deposit, we will begin on the design concept. An electronic proof will be emailed to you. Check your proofs carefully. We will not be responsible for any mistakes after your approval is given, so it is important that you review everything (lettering, spacing, spelling, etc.) carefully. Approval must be submitted prior to printing.

Once the approval is received, printing begins. The final balance is also due. A delay in the final payment will cause a delay in printing.

When the order is ready, we will contact you to arrange delivery. Delivery dates will be outlined in your contract, and if shipping is required, a tracking number will be provided. If you are located near Baltimore, MD, we are available to arrange pick-up of your order.

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